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Troubleshooting, assessing and providing evaluation for creating
maximum operational efficiency.
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Short and long-term project management including
planning and implementation, identifying and locating appropriate personnel,
assessment and evaluation of job functions and efficiency.
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Business plan considerations and preparation.
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Strategic planning for start-to-finish project
implementation including business start-up and/or correcting low
profitability/productivity situations.
Sample Projects and Achievements:
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For one organization, as part of the restructuring team, led the
conversion of a $6.0M loss to a $1.2M profit through the development of
better company policies, increased productivity, and decreased collection
time on outstanding accounts receivable.
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Managed a $16M project resulting in greater profitability and
productivity for an insurance company lagging in collection time due to
inefficient operational procedures. Through strategic restructuring,
decreased the processing time of a typical insurance claim from 28 to 7
days, improved application processing from 35 to 10 days. Recommended and directed
the installation of a central,
automated telephone system which serviced 80% of all incoming phone calls
and freed up staff to complete their jobs more efficiently.
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Assembled,
trained, and led task groups of 27 internal and external staff with
focus on energy conservation and improved process efficiency for a
multi-location oil-refinery. Designed and installed preventative
maintenance programs. Savings realized by client one year after
project ended: $28M
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