Troubleshooting, assessing and providing evaluation for creating
maximum operational efficiency.
Short and long-term project management including
planning and implementation, identifying and locating appropriate personnel,
assessment and evaluation of job functions and efficiency.
Business plan considerations and preparation.
Strategic planning for start-to-finish project
implementation including business start-up and/or correcting low
Sample Projects and Achievements:
For one organization, as part of the restructuring team, led the
conversion of a $6.0M loss to a $1.2M profit through the development of
better company policies, increased productivity, and decreased collection
time on outstanding accounts receivable.
Managed a $16M project resulting in greater profitability and
productivity for an insurance company lagging in collection time due to
inefficient operational procedures. Through strategic restructuring,
decreased the processing time of a typical insurance claim from 28 to 7
days, improved application processing from 35 to 10 days. Recommended and directed
the installation of a central,
automated telephone system which serviced 80% of all incoming phone calls
and freed up staff to complete their jobs more efficiently.
trained, and led task groups of 27 internal and external staff with
focus on energy conservation and improved process efficiency for a
multi-location oil-refinery. Designed and installed preventative
maintenance programs. Savings realized by client one year after
project ended: $28M